Choose the Right Care

1. Emergency Care

   Call 911 or Go to the Emergency Department Immediately

   For symptoms that could be life-threatening.

   • Trouble breathing
   • Chest pain or pressure
   • Signs of stroke
   • Severe or uncontrolled bleeding
   • Loss of consciousness or serious seizures
   • Severe allergic reaction
   • Serious injury
   • Severe, sudden pain or other life-threatening symptoms
   Call 911
2. Urgent In-Person Care

   Get Same-Day In-Person Care

   When you need an exam, testing, or treatment in person.

   • Moderate or worsening pain
   • Injuries, possible fractures, or cuts needing stitches
   • High fever or worsening infection symptoms
   • Persistent vomiting or diarrhea
   • Eye or ear problems
   • Symptoms that are getting worse or not improving

   Visit a local urgent care center or your primary care office. In-person visits with My Virtual Care NP are coming soon.
3. Virtual Care

   Start with Virtual Care

   For non-urgent concerns.

   • Colds, cough, allergies, or mild flu symptoms
   • Mild stomach symptoms
   • Mild rashes or skin concerns
   • Medication questions or refills
   • Follow-up visits or test results
   • Other mild, stable symptoms

   Your virtual clinician can help determine if you need in-person care.

   Schedule a Virtual Visit

This guide is provided for general informational purposes and is not a substitute for professional medical advice. If you believe you are experiencing a medical emergency, call 911 or seek emergency medical care immediately.